{"id":9116,"date":"2026-09-22T10:46:47","date_gmt":"2026-09-22T07:46:47","guid":{"rendered":"https:\/\/fillacell.com\/rekomenduok-draugei-taisykles\/"},"modified":"2026-09-26T15:33:21","modified_gmt":"2026-09-26T12:33:21","slug":"refer-a-friend-rules","status":"publish","type":"page","link":"https:\/\/fillacell.com\/en\/refer-a-friend-rules\/","title":{"rendered":"\u201cRefer a friend\u201d programme rules"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9116\" class=\"elementor elementor-9116 elementor-8822 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcrt001 e-con-full e-flex e-con e-parent\" data-id=\"fcrt001\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcrt002 elementor-widget elementor-widget-html\" data-id=\"fcrt002\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n.fc-legal{font-family:'Figtree',sans-serif;color:#2A2B2A;max-width:840px;margin:0 auto;padding:56px 20px 88px;box-sizing:border-box}\n.fc-legal .fc-legal__h1{font-family:'Figtree',sans-serif;font-size:clamp(28px,3.4vw,40px);font-weight:500;line-height:1.2;margin:0 0 10px;color:#2A2B2A;text-transform:none;letter-spacing:0}\n.fc-legal .fc-legal__meta{font-size:13px;color:#8a8b8a;margin:0 0 28px;letter-spacing:.02em}\n.fc-legal .fc-legal__lead{font-size:16.5px;line-height:1.7;color:#4a4b4a;margin:0 0 14px}\n.fc-legal .fc-legal__h2{font-family:'Figtree',sans-serif;font-size:14px;font-weight:600;letter-spacing:.14em;text-transform:uppercase;color:#A9805A;margin:38px 0 12px;line-height:1.45;padding-top:18px;border-top:1px solid rgba(42,43,42,.12)}\n.fc-legal p{font-size:15.5px;line-height:1.75;color:#4a4b4a;margin:0 0 12px}\n.fc-legal ul{margin:0 0 14px 20px;padding:0}\n.fc-legal li{font-size:15.5px;line-height:1.7;color:#4a4b4a;margin:0 0 7px}\n.fc-legal a{color:#D54E46;text-decoration:underline;text-underline-offset:2px}\n.fc-legal .fc-legal__note{background:#F8F7F4;border-radius:12px;padding:16px 20px;font-size:14.5px;margin:0 0 16px}\n@media(max-width:767px){.fc-legal{padding:36px 18px 60px}.fc-legal p,.fc-legal li{font-size:15px}}\n.fc-legal .fc-legal__h3{font-family:'Figtree',sans-serif;font-size:15.5px;font-weight:600;color:#2A2B2A;margin:24px 0 8px;line-height:1.45}\n<\/style>\n<div class=\"fc-legal\">\n<h1 class=\"fc-legal__h1\">\u201cREFER A FRIEND\u201d PROGRAMME RULES<\/h1>\n<p class=\"fc-legal__meta\">Last updated: 25 September 2026<\/p>\n<p>These rules (the \u201cRules\u201d) set out the conditions for taking part in the FILLaCELL \u201cRefer a friend\u201d programme, the size of the discounts and rewards, and how they may be used and how long they are valid. The programme is administered by MB \u201cSolea Pharma\u201d on the website <a href=\"https:\/\/fillacell.com\/en\/\">www.fillacell.com<\/a>.<\/p>\n<p>By taking part in the programme \u2013 by sending an invitation to a friend or by using an invitation you have received \u2013 you confirm that you have read these Rules and agree to them. The Rules form an integral part of the <a href=\"https:\/\/fillacell.com\/en\/terms-and-conditions\/\">Terms and Conditions<\/a>.<\/p>\n\n<h2 class=\"fc-legal__h2\">1. GENERAL INFORMATION<\/h2>\n<p>Company: MB \u201cSolea Pharma\u201d<br>Address: Visori\u0173 g. 18-32, LT-10210 Vilnius, Lithuania, EU<br>Email: <a href=\"mailto:hello@fillacell.com\">hello@fillacell.com<\/a><br>Website: <a href=\"https:\/\/fillacell.com\/en\/\">www.fillacell.com<\/a><\/p>\n<p>In these Rules MB \u201cSolea Pharma\u201d may also be referred to as the \u201cCompany\u201d, \u201cwe\u201d or \u201cour\u201d.<\/p>\n<p>The terms used in these Rules:<\/p>\n<p><strong>Referrer<\/strong> \u2013 a customer with a registered FILLaCELL account who recommends FILLaCELL to another person.<\/p>\n<p><strong>Friend<\/strong> \u2013 a person who has received an invitation or a personal referral link and has not previously bought FILLaCELL products.<\/p>\n<p><strong>Reward<\/strong> \u2013 the discount credit earned for a referral, which can be used on future orders.<\/p>\n\n<h2 class=\"fc-legal__h2\">2. WHO CAN TAKE PART<\/h2>\n<p>Any adult individual with a registered FILLaCELL account may make referrals. An account is required because it stores the personal referral link and the rewards earned.<\/p>\n<p>The programme is intended for personal, non-commercial use only. Legal entities, resellers and persons who have entered into a separate partnership, affiliate or cooperation agreement with the Company may not take part, unless that agreement provides otherwise.<\/p>\n\n<h2 class=\"fc-legal__h2\">3. HOW THE PROGRAMME WORKS<\/h2>\n<p>The referrer finds her personal link and referral code in the \u201cReferrals\u201d section of her account. She can forward the link to a friend herself or send an invitation through the form on the website.<\/p>\n<p>The friend clicks the link, creates an account and places her first order. The discounts are applied automatically in the cart.<\/p>\n<p>Once the friend\u2019s order has been fulfilled, the reward is assigned to the referrer. It becomes usable after the waiting period set out in these Rules.<\/p>\n<p>If the friend buys on a different device or browser, the discount can be recovered in two ways: by entering the referral code in the \u201cDiscount code\u201d field at checkout, or by registering with the same email address to which the invitation was sent.<\/p>\n<p>The referral link and the invitation are valid for 60 days. If the referral is recorded in a browser cookie, that cookie is valid for 60 days. If a customer already has an active referral, another referral link does not replace it and does not create an additional benefit.<\/p>\n<p>The \u201cfriend\u2019s discount\u201d is tied to the customer\u2019s FILLaCELL account, not only to a browser cookie.<\/p>\n\n<h2 class=\"fc-legal__h2\">4. THE FRIEND\u2019S BENEFIT<\/h2>\n<p>The friend\u2019s first order receives:<\/p>\n<ul>\n<li>10% off the value of the products in the cart;<\/li>\n<li>an additional \u20ac3 discount as the friend\u2019s offer.<\/li>\n<\/ul>\n<p>Conditions:<\/p>\n<ul>\n<li>the discounts apply only to a person\u2019s first order and only once;<\/li>\n<li>a FILLaCELL account must be created;<\/li>\n<li>the minimum cart value is \u20ac30 (calculated from the product prices before discounts, excluding delivery);<\/li>\n<li>the offer is considered used once the order is placed. A cancelled or failed order does not use up the offer;<\/li>\n<li>a person who has already made an actual purchase \/ order before the referral was activated can no longer receive the friend\u2019s discount. Cancelled or failed orders are not treated as a previous purchase.<\/li>\n<\/ul>\n<p>One person may use only one invitation. If invitations have been received from several referrers, the first valid referral assigned to the customer applies.<\/p>\n\n<h2 class=\"fc-legal__h2\">5. THE REFERRER\u2019S REWARD<\/h2>\n<p>For every friend who used an invitation and completed her first order, the referrer is assigned a \u20ac3 reward.<\/p>\n<p>The \u20ac3 reward for a successful referral appears in the customer\u2019s account immediately as a pending reward. It becomes usable after a waiting period of 35 days. The exact date from which the reward becomes usable is shown in the customer\u2019s account.<\/p>\n<p>Until that date the reward is shown in the account as pending. The referrer is notified by email once the reward becomes usable.<\/p>\n<p>The number of friends who can be referred is not limited; however, the Company reserves the right to limit the assignment of rewards if it establishes or reasonably suspects that the referrals do not match the purpose of the programme (see section 10).<\/p>\n\n<h2 class=\"fc-legal__h2\">6. USING THE REWARD<\/h2>\n<p>Rewards earned can be used on any other order on the website by ticking the relevant option in the cart or at checkout. The following conditions apply:<\/p>\n<ul>\n<li>the minimum cart value is \u20ac30 (before discounts, excluding delivery);<\/li>\n<li>on a single order the reward may cover no more than 20% of the value of the products in the cart after all other discounts applied to that order;<\/li>\n<li>the reward does not apply to delivery costs;<\/li>\n<li>the earliest earned reward is used first;<\/li>\n<li>any unused balance stays in the account for future orders.<\/li>\n<\/ul>\n<p>The reward is not money. It cannot be exchanged for cash, paid out or transferred to another person, it is not a gift card and it cannot be sold or traded.<\/p>\n<p>The reward may be combined with the pack prices or community member prices available on the website. The Company reserves the right to determine, for individual promotions, that the reward cannot be combined with them \u2013 in that case this is stated in the terms of the promotion.<\/p>\n\n<h2 class=\"fc-legal__h2\">7. VALIDITY OF THE REWARD<\/h2>\n<p>Each reward is valid for 365 days from the day it became usable. After that period any unused reward is cancelled without separate compensation.<\/p>\n<p>A notice is sent by email to the address given in the account 30 days before the reward expires.<\/p>\n<p>If the account is closed or the customer asks for her data to be deleted, any unused reward is cancelled.<\/p>\n\n<h2 class=\"fc-legal__h2\">8. SENDING INVITATIONS<\/h2>\n<p>Invitations can be sent through the form in the account or by sharing the personal link directly. An invitation sent by email is valid for 60 days from the day it was sent.<\/p>\n<p>One referrer may send no more than 10 invitations per day.<\/p>\n<p>Invitations may only be sent to people you know and who can reasonably expect such an email from you.<\/p>\n<p>It is prohibited to send invitations to unknown recipients, to use purchased or harvested email address lists, to publish the link on discount code or coupon websites, or to distribute it en masse in any other way.<\/p>\n<p>When the same person is invited again, no new invitation is sent \u2013 a reminder about the existing valid invitation is sent instead.<\/p>\n\n<h2 class=\"fc-legal__h2\">9. ORDER CANCELLATION, RETURNS AND ADJUSTMENT OF THE REWARD<\/h2>\n<p>If the friend\u2019s order is cancelled, left unpaid or the product is returned during the 35-day waiting period, no reward is granted. If the reward had already become usable and the qualifying order is later cancelled or returned, the reward is revoked. The reward balance never becomes negative.<\/p>\n<p>If only part of an order is returned and the remaining order value falls below \u20ac30, the reward is revoked. If the remaining order value is \u20ac30 or more, the reward remains valid.<\/p>\n<p>If an order on which a reward was used is cancelled, the reward used is returned to the account under its original validity conditions.<\/p>\n<p>When refunding an order to which a programme discount was applied, the amount actually paid is refunded \u2013 that is, the amount after the discounts applied.<\/p>\n\n<h2 class=\"fc-legal__h2\">10. RESTRICTIONS AND MISUSE<\/h2>\n<p>The programme is intended for genuine referrals between people who know each other. It is prohibited to:<\/p>\n<ul>\n<li>refer yourself \u2013 to use your own invitation with another of your email addresses, phone numbers or accounts;<\/li>\n<li>create fictitious or duplicate accounts in order to obtain discounts or rewards;<\/li>\n<li>use another person\u2019s personal data;<\/li>\n<li>publicly distribute your personal link or code on discount code websites, classified ad portals or through other mass distribution channels;<\/li>\n<li>circumvent the restrictions set out in these Rules in any way.<\/li>\n<\/ul>\n<p>If a breach is established or reasonably suspected, the Company has the right, without prior warning, to: cancel any assigned or earned reward; withdraw the discounts applied; reject or cancel an order; remove the participant from the programme; restrict or close the account.<\/p>\n<p>To prevent misuse, the Company automatically checks whether the referrer\u2019s and the friend\u2019s email address and phone number match, and flags for review any orders with a matching delivery address or IP address. The final decision on whether a reward is justified is made by the Company.<\/p>\n\n<h2 class=\"fc-legal__h2\">11. PERSONAL DATA<\/h2>\n<p>When sending an invitation, the referrer provides the friend\u2019s email address and, optionally, her name. This data is used only to send the invitation and to record the referral; it is not used for marketing without the recipient\u2019s separate consent and is not passed to third parties for marketing purposes.<\/p>\n<p>By providing a friend\u2019s email address, the referrer confirms that she has a lawful basis for doing so and that the recipient can reasonably expect such an email.<\/p>\n<p>Data about referrals and rewards earned is kept for as long as the account is active and as long as is necessary to comply with legal requirements. For more detail, see the <a href=\"https:\/\/fillacell.com\/en\/privacy-policy\/\">Privacy Policy<\/a>.<\/p>\n\n<h2 class=\"fc-legal__h2\">12. CHANGES TO THE RULES AND TERMINATION OF THE PROGRAMME<\/h2>\n<p>The Company has the right to change these Rules, the size of the discounts and rewards, the time limits or the conditions of the programme at any time, and also to suspend or terminate the programme entirely.<\/p>\n<p>Participants are informed of significant changes by email or by a notice on the website. Rewards already earned remain valid under the conditions in force when they were assigned, until the end of their validity period.<\/p>\n<p>If the programme is terminated, rewards earned may be used for at least 30 days from the notice of termination.<\/p>\n\n<h2 class=\"fc-legal__h2\">13. APPLICABLE LAW AND DISPUTES<\/h2>\n<p>These Rules are governed by the law of the Republic of Lithuania. Disputes are settled by negotiation and, if no agreement is reached, in the manner set out in the Terms and Conditions.<\/p>\n\n<h2 class=\"fc-legal__h2\">14. CONTACT<\/h2>\n<p>If you have any questions, please contact:<\/p>\n<p>MB \u201cSolea Pharma\u201d<br>Visori\u0173 g. 18-32, LT-10210 Vilnius, Lithuania, EU<br>Email: <a href=\"mailto:hello@fillacell.com\">hello@fillacell.com<\/a><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u201cREFER A FRIEND\u201d PROGRAMME RULES Last updated: 25 September 2026 These rules (the \u201cRules\u201d) set out the conditions for taking [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9116","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/fillacell.com\/en\/wp-json\/wp\/v2\/pages\/9116","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fillacell.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fillacell.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fillacell.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fillacell.com\/en\/wp-json\/wp\/v2\/comments?post=9116"}],"version-history":[{"count":3,"href":"https:\/\/fillacell.com\/en\/wp-json\/wp\/v2\/pages\/9116\/revisions"}],"predecessor-version":[{"id":9228,"href":"https:\/\/fillacell.com\/en\/wp-json\/wp\/v2\/pages\/9116\/revisions\/9228"}],"wp:attachment":[{"href":"https:\/\/fillacell.com\/en\/wp-json\/wp\/v2\/media?parent=9116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}